Posts Tagged ‘marketing’

Inspiration from Unlikely Places

Monday, April 19th, 2010

As non-traditional marketers and publicists we are fueled by a natural curiosity to uncover emerging trends, new sources of inspiration and methods of engagement to help inform our thinking. It keeps us sharp, our clients in-the-know, and the creative we develop feeling fresh and relevant.

Below are a few of the things that have caught our attention lately, and our insights about the bigger trends and opportunities they reveal.

Polyvore.com:

A user-generated fashion magazine (think paper dolls where you can take your virtual scissors all over the web to clip as many designer fashions as you can possibly unearth) founded by a former Yahoo! exec that has grabbed the attention of aspiring fashionistas along with a range of fashion labels and brands who want to connect with them, from Tory Burch to Nike to X.

Polyvore.com

Polyvore.com

Grow Insight: With Yelp!, Netflix and Amazon reviews, the Internet was initially about putting the power in the hands of the people with all opinions being equal. The trouble is, it doesn’t always get you to the movie, book or restaurant you’ll love. Personal taste is more nuanced than that. Sites like Polyvore take the customer review a giant leap forward. Yes, everyone can still participate and offer their two cents, but it is those users who have demonstrated their style savvy (as validated by the group) who are looked to by both brands and consumers for their expertise.

Prefab structures:

From high-end tree houses to schools to community smart buildings, prefab is emerging as a cost-effective and stylish way to build green. The interim Chrissy Field Center in our own backyard features high-performance classrooms, a science lab, an art room, administrative space as well as a café.

Crissy Field Center

Crissy Field Center


Grow insight: A thoughtful approach makes all the difference. Whether the environment being created is for an individual, a community or a brand, the space must feel differentiated, relevant and above all, functionally right for the task.

Are Pop-up Shops So 2009?

Tuesday, December 22nd, 2009

Recently Women’s Wear Daily posted an article predicting that the novelty of the pop-up shop will fade in 2010, which Fast Company magazine referenced in a post today. The article cites experts who feel the trend has been overplayed, driven primarily by the recession hitting retail storefronts and driving down rents:

“Retailers might need to come up with another idea or a fresh angle for the pop-up to excite consumers. That’s key, since the main role of pop-ups is primarily to be marketing vehicles rather than drivers of significant profits and sales.”

We couldn’t agree more. As with any marketing tactic, a fresh angle and approach is critical to consumer engagement. While lower rents may have made some brands jump in who otherwise might not have considered the medium, the reality is that brands still need to continue to reach out to consumers in interesting ways to set themselves apart. Consider that although we are living in a digital world, much of what fuels social media chatter continues to be the events and experiences that happen to us offline.

We feel the pop-up shop has only begun to stretch its legs, for a multitude of reasons. When executed well, a pop-up offers a:

• Dynamic space for influencer events
• Hub for social media activity
• Backdrop for publicity and media events
• Living billboard that garners thousands of impressions from passersby
• Disruption that stops consumers in their tracks

Most importantly, pop-ups can be ideal for high-engagement products and considered purchases, allowing consumers to test-drive before they buy. Pop-ups function best when they deliver an experience that goes far beyond interesting merchandising, offering consumers a reason to walk through the door, and tell their friends. At best, a pop-up experience amplifies the product’s offerings.

One recent example is our own EA Sports Active Pop-Up Training Centers. We curated the entire experience, from start to finish, to truly take the product off the shelves and into consumers’ hands.

So brand marketers, we’d like to see more pop-ups in 2010. Pop.

Parenting Mashup

Monday, July 20th, 2009

Traditional gender roles are blurring and this progression has been building for a while. Quietly, while media and consumers have been delving into the topics of motherhood, women shattering (or significantly cracking) the glass ceiling and what it means for them to “have it all,” men have become more active fathers, picked up a larger share of household chores and, in some cases, taken on the role of primary caregiver.  In fact, according to the U.S. Census Bureau, in the last 11 years the amount of stay-at-home dads has doubled. (more…)

We Don’t Need The FTC To Tell Us The Importance of Transparency

Sunday, July 12th, 2009

Everyone is talking about mommy bloggers and credible product reviews.

Also, the Associated Press reported that the FTC is planning to set new guidelines to increase transparency in the blogosphere, allowing the agency to fine bloggers for promoting products and brands in exchange for payment without disclosure of those relationships.  The companies fronting the “pay to play” dollars would be on the hook as well.

But one size does not fit all in this equation. How much of an unbiased view do consumers expect from bloggers, who, unlike journalists, often become popular for having a distinct voice and opinion?  How do brands integrate appropriately?

We all know mommy bloggers have exploded in popularity, with brands from Apple and Volvo to Kleenex and Kraft seeking their positive endorsement and access to their large, loyal audiences of, well, other mommies.  As reported in this AdWeek post, Gretchen Vogelzang and Paige Heninger of the popular MommyCast video series, which has drawn over 250,000 viewers for a single episode, are among the most coveted of mommy bloggers, gaining sponsorship from Johnson & Johnson, Procter & Gamble, and State Farm.  Online marketing expert Holly Buchanan’s blog post shows the flip side of this – popular mom bloggers whose colorful language and honesty draw large audiences but make some brands hesitant to integrate.

The issue here is credibility. If a mom reads another’s blog and trusts a mom-to-mom recommendation, how does she feel when she finds out that that it was a sponsored review?  It should go without saying, but being up-front about those relationships from the beginning is absolutely essential.  We’ve already observed influential tweeters, such as @savvyauntie adding a #spon hashtag to sponsored messages to make those relationships clear. Don’t forget, bloggers are essentially building a brand, too, and to maintain their integrity, transparency is critical.

One Conversation, One Authentic Voice

Thursday, July 2nd, 2009

It’s not quite like peanut butter and jelly – or yin and yang, for that matter – but as consumers, we don’t compartmentalize our online and offline worlds. It’s a continual conversation that goes on between the layers of wherever we play, work, and live. Consider that most of the fodder for conversation on social networks is about what’s happening in people’s lives offline – photos from parties and events, live tweets from conferences, news of celebrity deaths, updates from the ground on the controversial Iran presidential election. Conversely people also talk to each other face-to-face about their online experiences – new social networking games they’ve tried, YouTube videos and Tweeters worth following.  Yet marketers and brands often address these areas discreetly with separate online and offline strategies and campaigns.  This only serves to muddy the brand voice and confuse consumers.

When brands engage in a campaign or initiative the entire conversational picture should be taken into consideration – how can Facebook or Twitter help spread the word about experiential marketing and events?  What tools can you offer on-site for consumers to share their experiences on the ground?   How do you keep your community buzzing between campaigns?

We believe in starting with the story, the emotional connection between consumers and brand, and viewing offline and online experiences as tools vs. strategies.  The strategy is the conversation and in order for it to get passed along to an ever-widening group, the content has to be authentic, compelling and easy to share.