Archive for July, 2009

BlogHer 09 and Constructive Collaboration

Friday, July 31st, 2009

This year was my first BlogHer Conference and honestly, I wasn’t exactly sure what to expect. I do know that with the shrinking of print media and the increasing influence and diversity of voices in the blogosphere I was going to hear lots of perspectives and opinions. And BlogHer did not disappoint. Not during and certainly not after with the online flap that has run the gamut in tone from supportive to constructive to plain mean-spirited.

When I returned, several colleagues asked me about my impressions of the conference and the word “adolescence” kept coming to mind. Now before that is perceived as a negative, let me explain. Adolescence is this wonderful and sometimes painful in-between time, where thoughts and behaviors range from immature to surprisingly wise. It is a time of transition, not an end result. To think that the founders of BlogHer started this grassroots movement in 2005 (funded by their own credit cards) and that the explosion of social media has so accelerated the growth rate and influence of women bloggers that their 2009 conference would attract major sponsors, such as Proctor & Gamble, PepsiCo and Wal-Mart and keynote speakers that included renowned media mavens and cultural game-changers such as Tina Brown, Donna Byrd and Ilene Chaiken. And that while these new, famous contributors were heartily embraced one of the most well received and buzzed about keynotes featured bloggers, famous only in their own circles, reading and sharing their work. That’s a pretty amazing trajectory, and scope. For a great summary of the history of BlogHer and its evolution, check out co-founder Jory Des Jardin’s insightful post.

But while technology can move at warp speed, human beings still get growing pains.

SponsorGate, Mommyblogger Mania, Girls Behaving Badly. I don’t need to go into the details of the controversies. We’re all more than familiar, but if you missed it check out these articles from Ad Age, and NPR or visit BlogHer for the basics.

Disappointment and even anger ultimately imply caring. The BlogHer backlash above all else is an indication of how much women value this community. In the spirit of that caring, sharing grievances should also include making a couple of suggestions about what might make things better. The best example of this attitude in action comes from BlogHer’s “Women of Color and Marketing” panel, which was one of the most informative sessions I’ve attended at any conference in a long time.

Hosted by Heather Barmore from No Pasa Nada, Karen Walrond from Chookooloonks, Kelly Wickham from Mocha Momma and Stefania Pomponi Butler from City Mama, this session was a lively discussion on how women of color and marketers could work more productively and respectfully with each other. Solutions weren’t always clear. Some minority bloggers expressed frustration at being passed off to the niche multicultural agency while others felt a specialization was necessary in order to communicate with them effectively. At one point a white PR rep stood up and shared that she would love to work on multicultural campaigns but clients did not feel their mostly Caucasian staff could be effective with these audiences so they were never awarded the business. Murmurs of “wow” and “I had no idea” went around the room. A similar surprised response occurred when a travel blogger recounted a story of a PR firm who indicated a client would be interested in a partnership if she could sound “more Latina” in her writing.

No quick fixes were identified but everyone heard each other out because they went in assuming that anyone participating in the conversation had a shared interest in moving the dialogue forward. It is this spirit that will move BlogHer beyond adolescence into fulfilling the founders’ vision “to create the space where we women who blog can create our own opportunities–for education, exposure, community, economic empowerment, or all of the above.”

Read the co-founders’ response to the controversy and submit BlogHer feedback here.

(note: Tami Anderson, an account director at Grow was at the BlogHer Conference in Chicago last weekend as an attendee. In the spirit of transparency PepsiCo, a Grow client, was a sponsor of BlogHer and Grow had a team on site who managed the streamlined shipping services, aka home.propelled, offered to attendees on behalf of Propel)

Parenting Mashup

Monday, July 20th, 2009

Traditional gender roles are blurring and this progression has been building for a while. Quietly, while media and consumers have been delving into the topics of motherhood, women shattering (or significantly cracking) the glass ceiling and what it means for them to “have it all,” men have become more active fathers, picked up a larger share of household chores and, in some cases, taken on the role of primary caregiver.  In fact, according to the U.S. Census Bureau, in the last 11 years the amount of stay-at-home dads has doubled. (more…)

We Don’t Need The FTC To Tell Us The Importance of Transparency

Sunday, July 12th, 2009

Everyone is talking about mommy bloggers and credible product reviews.

Also, the Associated Press reported that the FTC is planning to set new guidelines to increase transparency in the blogosphere, allowing the agency to fine bloggers for promoting products and brands in exchange for payment without disclosure of those relationships.  The companies fronting the “pay to play” dollars would be on the hook as well.

But one size does not fit all in this equation. How much of an unbiased view do consumers expect from bloggers, who, unlike journalists, often become popular for having a distinct voice and opinion?  How do brands integrate appropriately?

We all know mommy bloggers have exploded in popularity, with brands from Apple and Volvo to Kleenex and Kraft seeking their positive endorsement and access to their large, loyal audiences of, well, other mommies.  As reported in this AdWeek post, Gretchen Vogelzang and Paige Heninger of the popular MommyCast video series, which has drawn over 250,000 viewers for a single episode, are among the most coveted of mommy bloggers, gaining sponsorship from Johnson & Johnson, Procter & Gamble, and State Farm.  Online marketing expert Holly Buchanan’s blog post shows the flip side of this – popular mom bloggers whose colorful language and honesty draw large audiences but make some brands hesitant to integrate.

The issue here is credibility. If a mom reads another’s blog and trusts a mom-to-mom recommendation, how does she feel when she finds out that that it was a sponsored review?  It should go without saying, but being up-front about those relationships from the beginning is absolutely essential.  We’ve already observed influential tweeters, such as @savvyauntie adding a #spon hashtag to sponsored messages to make those relationships clear. Don’t forget, bloggers are essentially building a brand, too, and to maintain their integrity, transparency is critical.

One Conversation, One Authentic Voice

Thursday, July 2nd, 2009

It’s not quite like peanut butter and jelly – or yin and yang, for that matter – but as consumers, we don’t compartmentalize our online and offline worlds. It’s a continual conversation that goes on between the layers of wherever we play, work, and live. Consider that most of the fodder for conversation on social networks is about what’s happening in people’s lives offline – photos from parties and events, live tweets from conferences, news of celebrity deaths, updates from the ground on the controversial Iran presidential election. Conversely people also talk to each other face-to-face about their online experiences – new social networking games they’ve tried, YouTube videos and Tweeters worth following.  Yet marketers and brands often address these areas discreetly with separate online and offline strategies and campaigns.  This only serves to muddy the brand voice and confuse consumers.

When brands engage in a campaign or initiative the entire conversational picture should be taken into consideration – how can Facebook or Twitter help spread the word about experiential marketing and events?  What tools can you offer on-site for consumers to share their experiences on the ground?   How do you keep your community buzzing between campaigns?

We believe in starting with the story, the emotional connection between consumers and brand, and viewing offline and online experiences as tools vs. strategies.  The strategy is the conversation and in order for it to get passed along to an ever-widening group, the content has to be authentic, compelling and easy to share.